DOH Warns Providers of Fraudulent Email Requesting Payment of Medicaid Liability

The Department of Health (DOH) circulated an alert on Sept. 19, 2023 warning providers not to remit payment for Medicaid liabilities via wire transfer or other electronic means. It reported that a provider had received a fraudulent email requesting payment of a Medicaid liability by wire transfer. This email was sent from an address that was not affiliated with DOH or any other New York State agency.

The alert, which was disseminated via the Department's eMedNY listserv, notified providers that all email communications from DOH related to the repayment of Medicaid liabilities will come from an email address ending in "@health.ny.gov."

In addition, the alert noted that DOH will not request payment for Medicaid liabilities via wire transfer or other electronic payment method. Any correspondence requesting payment of a Medicaid liability by any electronic payment method should be assumed to be fraudulent.

Providers who receive a communication via email that does not end in .gov and that requests payment for a Medicaid overpayment via wire or any other means should contact DOH's Medicaid Accounts Receivable Recovery Unit here or eMedNY customer service at 1-800-343-9000.

Contact: Karen Lipson, klipson@leadingageny.org