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Long-Term Care Ombudsman Program Webinar Slides and Recording Now Available

On July 18th, representatives from the Long-Term Care Ombudsman Program (LTCOP) hosted a webinar for nursing homes and adult care facilities (ACFs) reviewing what the LTCOP is and does, as well as how and when to contact the LTCOP team to support a resident or residents. Members are encouraged to review the presentation slides and recording (embedded in the title slide) here, as well as Dear Administrator Letter (DAL)-NH 19-07, Notice of Transfer or Discharge and Permitting Residents to Return, referenced within the slides, here.