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HUD Posts NSPIRE Appeals Guidance

(Aug. 27, 2024) On Aug. 19th, the U.S. Department of Housing and Urban Development (HUD) made appeals guidance available for its National Standards for the Physical Inspection of Real Estate (NSPIRE) protocol.

According to the agency, it has received feedback that public housing authorities and property owners and agents have been experiencing issues when submitting appeals in the NSPIRE system. To address this, HUD has made Technical Review Guidance available that provides a summary of the basis for technical review along with instructions on how to submit an appeal. If a property owner or agent believes that a property’s inspection results and score should be reviewed due to verifiable reasons, they may request a technical review. They should submit the request electronically through the NSPIRE system within 45 calendar days following the day HUD provides the inspection report. A request for a technical review must be accompanied by evidence supporting the claim, and HUD recommends seeking a technical review only if the correction will result in a significant improvement in the overall score of the property, such as an increase to 60 or above or a change in the inspection frequency.

Housing providers can email HUD at NSPIRE@hud.gov or call the Technical Assistance Center (TAC) at 1-888-245-4860 with any questions.

Contact: Annalyse Komoroske Denio, akomoroskedenio@leadingageny.org, 518-867-8866