The Department of Health (DOH) issued an alert last week stating that, consistent with recent DOH guidance for health care settings, the mask mandate for Non-emergency Medicaid Transportation (NEMT) is no longer in effect. Transportation providers and Medicaid ridership are no longer required to wear masks while providing or receiving transportation services.

DOH emphasizes that while the mask mandate has been lifted, it is important to note that the safety of Medicaid beneficiaries and transportation providers remains top priority. The Department encourages all providers to continue to take measures to ensure the safety and well-being of everyone involved in the transportation process. This includes, but is not limited to, frequent hand washing, regular cleaning and disinfection of vehicles, and ensuring good ventilation within the vehicle.

LeadingAge NY is working to obtain the official Departmental communication for members and confirm that the September 2021 transportation guidance has been rescinded. If providers have questions or concerns, please contact Meg Everett. 

Contact: Meg Everett, meverett@leadingageny.org, 518-867-8871