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2024: The Year of the Falling Star

(Sept. 17, 2024) This year has left a number of nursing homes wondering what happened to their star rating. There have been a number of changes made to the Five-Star Quality Rating System. Changes started at the January 2024 refresh and will continue through the January 2025 refresh. As a member benefit, LeadingAge NY offers nursing homes a free Five-Star consult. This live, one-hour session provides a deep dive into your most recent Five-Star Analysis Report, including:

  • Arranging meeting logistics for attendees
  • Supplying a general overview with updates and importance
  • Reviewing how ratings are calculated
  • Exploring functionality, links, and resources
  • Identifying vulnerabilities and priorities
  • Examining case scenarios to improve performance
  • Supplying answers to questions

Contact Susan Chenail at schenail@leadingageny.org or 518-867-8383 ext. 116 to schedule your consult today.