Hospice Provider Preview Reports Now Available

Updated hospice provider preview reports and Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey provider preview reports are now available.

These two separate reports are available in your Certification and Survey Provider Enhanced Reports (CASPER) non-validation reports folder. Hospice providers are encouraged to review their Hospice Item Set (HIS) quality measure results from Quarter 1, 2018 to Quarter 4, 2018 and their facility-level CAHPS Survey results from Quarter 1, 2017 to Quarter 4, 2018.

Providers have 30 days to review the HIS and CAHPS results (Sept. 11, 2019 through Oct. 11, 2019) prior to the November 2019 Hospice Compare site refresh, during which this data will be publicly displayed.

Providers may request Centers for Medicare and Medicaid Services (CMS) review if they believe the denominator or other HIS quality metric is inaccurate or if there are errors within the results from the CAHPS Survey data.

To learn more, click here and here.

Contact: Meg Everett, meverett@leadingageny.org, 518-867-8871