Several Hospice and Home Health Preview Reports Available
Hospice Provider Preview Reports and Hospice CAHPS®
Hospice provider preview reports and Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey® provider preview reports have been updated and are now available. These two separate reports are available in your Certification and Survey Provider Enhanced Reports (CASPER) non-validation reports folder. Hospice providers are encouraged to review their Hospice Item Set (HIS) quality measure results from Quarter 2, 2018 to Quarter 1, 2019 and their facility-level CAHPS® Survey results from Quarter 2, 2017 to Quarter 1, 2019.
Providers have 30 days to review their HIS and CAHPS® results (Dec. 16, 2019 through Jan. 15, 2020) prior to the February 2020 Hospice Compare site refresh, during which this data will be publicly displayed.
Should a provider believe the denominator or other HIS quality metric to be inaccurate, or if there are errors within the results from the CAHPS® Survey data, a provider may request Centers for Medicare and Medicaid Services (CMS) review. Providers must adhere to the process outlined on the Public Reporting: HIS Preview Reports and Requests for CMS Review of HIS Data webpage and the Public Reporting: CAHPS® Preview Reports and Requests for CMS Review of CAHPS® Data webpage.
For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPS® Provider Preview Report Access Instructions.
Home Health Provider Preview Reports and Quality of Patient Care Star Rating Reports
Home health providers can now download the latest provider preview reports and the Quality of Patient Care Star Rating Preview Reports from CASPER. These reports preview data that will be displayed on the Home Health Compare website beginning around April 23, 2020. Providers are encouraged to save a copy of their preview reports for later reference.
Learn more about the Home Health Quality Reporting Program (QRP) data submission deadlines here and the Home Health Star Ratings here.