LeadingAge NY's association colleagues at the Hospice and Palliative Care Association of NYS (HPCANYS) have announced the following webinar:

Optimizing the Safety of Home Visiting Staff: Honing Our De-Escalation Skill Set

Feb. 15, 2024 | 11 a.m.-12 p.m.

Recognizing the signs of potential conflict while conducting home visits and having the skill to verbally de-escalate potentially volatile situations is an invaluable skill for community-based staff. Whether this is a new topic for you or an important reminder, grab a cup of coffee and join via laptop, iPad, or smartphone as we strive to maximize the safety of community-based staff and volunteers.

Presenter: Barbara Citarella, RN, BSN, MS, CHCE, NHDP-BC, Subject Matter Expert to U.S. Assistant Secretary of Preparedness and Response Technical Resources, Assistance Center, and Information Exchange (ASPR TRACIE); President, RBC Limited Healthcare & Management Consultants

Zoom Link: https://us02web.zoom.us/j/89021799567

This webinar is presented in partnership with the Bureau of Healthcare and Community Readiness (BHCR), Office of Emergency Preparedness and Response (OEPR), NYC Department of Health and Mental Hygiene (DOHMH).

Contact: Meg Everett, meverett@leadingageny.org, 518-867-8871