LeadingAge NY Offers a New Service – a Retention Solution That Works

Many organizations suffer from lost productivity and less than ideal quality care when conflict exists among team members, between departments, or between supervisors and staff. Managing conflict is hard work and takes time, but, if left unresolved, good staff and managers leave the organization. The good news is that it’s often a matter of differing workstyles that is at the root of conflict, and organizations that invest in creating a harmonious workplace often see significantly less turnover and above-average retention rates.

LeadingAge NY is proud to offer a new service to members: the DiSC, a powerful training and development tool designed to improve work productivity, teamwork, and communication. DiSC workplace profiles provide amazingly accurate insight into an employee’s workstyle and why people work the way they do. Understanding a person’s workstyle can minimize conflict and help to create a workplace where people love to work, which can translate to better quality care to residents and higher employee retention rates.

For more information about DiSC services, contact Ellen Quinn, SPHR, SHRM-SCP and Certified DiSC Facilitator, at equinn@leadingageny.org.