powered by LeadingAge New York
  1. Home
  2. » ProCare
  3. » What our clients say

What our clients say

“The consultants became invaluable to myself and my staff. They truly taught my nurses to trust and how to become a team. Both Consultants were available at any time for advice. All five LPN’s in the training have become true leaders of our facility.”

             Chase Memorial Nursing Home, New Berlin


ProCare staff were extremely knowledgeable, professional, friendly, and helpful during my Mock Survey. They were well-organized and extremely communicative throughout the planning process. The team appreciated how the consultants were so open to answering as many questions as possible. They took their time to look at all aspects of the facility. I was very happy to have a fully written thorough report upon their exit, so that my team could work on a plan of correction to address the issues.”

             The Amsterdam at Harborside, Port Washington                 


"The Mock Survey that the LeadingAge Team provided to the Wesley Health Care Center was a great experience that enabled us to examine our processes of care and service with a fresh perspective. The Mock Survey was a welcoming experience that allowed us to learn and improve on areas for proper survey preparation. The on-site team walked us through different areas of care, and offered guidance along the way. Our team will definitely be utilizing LeadingAge as a resource in the future to better prepare for our future surveys."

            Wesley Health Care Center


“We had a positive experience both times we have used ProCare. They did an excellent inservice for the staff. They were very helpful and easy to work with.”

             Nathan Littauer Hospital and Nursing Home, Gloversville


“We had ProCare complete a mock survey for our facility. The guidance offered was appropriate and helped us achieve a good survey.”

            Wilkinson Residential Health Care Facility, Amsterdam