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ADHC Survey: Challenges with Veterans Affairs Programs

(Oct. 15, 2024) LeadingAge National is requesting information from adult day health care (ADHC) providers regarding knowledge of recent challenges experienced regarding contracting, payment, and service authorization processes within the U.S. Department of Veterans Affairs (VA) programs, specifically for adult day services providers.

Reported issues include, for instance, service plan reductions because of policy changes, as well as years-long struggles to become a contracted provider with the VA’s third-party administrators.

The VA is interested in better understanding these issues and has requested more information on individual problems, which VA Medical Center, which provider, and other issues, in an effort to improve access to adult day services for veterans.

LeadingAge National is collecting this information to share with the VA. They need to hear these details from you and will leave the initial survey open until Nov. 2nd.

If you do NOT wish to have your information shared with the VA to facilitate a contact from them, please consider sending LeadingAge National's Georgia Goodman (ggoodman@leadingage.org) an email with your information or omitting your email address from the completed form.

The information is valuable even without forwarding your contact information to the VA, as they are working with congressional offices on this issue as well. Your responses to this brief questionnaire will help LeadingAge National better illustrate the problems to the VA; access it here.

If you cannot access the survey, please reach out to Meg Everett. Your time is greatly appreciated.

Contact: Meg Everett, meverett@leadingageny.org, 518-867-8871